How to order by wholesale from the Company's warehouse in China? ​​​
How to order by wholesale from the Company's warehouse in China?​​​

The www.fautomall.com platform was created for the convenience of placing large and medium wholesale orders directly from the Company's warehouses in China. After registering on the www.fautomall.com website, you must wait for the account to be activated (within 24 hours), after which the function of adding goods to the basket and tracking orders in your personal account will become available.

Prices on the site are by default not wholesale. The final prices will be recalculated by the managers after all items on the order are added to the cart, depending on the total amount and quantity.

For the convenience of international payments, prices on the site are indicated in yuan.

You can find detailed terms of cooperation and guarantees on the website www.fautomall.com or below on this page.

How to order by wholesale from the Company's warehouse in China? ​​​
How to place an order
1
Step 1: Registration on the site
Register at www.fautomall.com and wait for your account to be activated within 1 business day.​​​​​
2
Step 2: Adding an item to the cart​​​​​​
Add all required items to your shopping cart.​​​​​​
3
Step 3: Adjusting prices and calculating the total
The manager assigned to you adjusts the final prices and the total amount of the application, depending on the volume of the order. The annual turnover of the client is also taken into account.​​​​​​
4
Step 4: Preparing the item for shipping​​​​​​
Items in stock are ready to ship within 24 hours of payment. The goods are handed over to the warehouse of the transport company, which the client chooses independently according to the conditions, terms and tariffs. The company is not responsible for the delivery time and goods damaged during transportation.
Fautomall terms of use

We welcome you to jointly conclude an agreement with the FAUTOMALL platform "On the conditions of cooperation with FAUTOMALL". The terms and conditions set forth in this agreement apply to the services provided to you through the FAUTOMALL platform (hereinafter referred to as the "Platform").

1. You can register your account on the Platform for free and get all the necessary information about the products. After registration, the Company's managers will contact You to verify the information provided within 1 business day after registration. You need to ensure that your registration information is accurate and correct so that we can contact You in a timely manner.

2. Amount and method of payment: all prices on the Platform are indicated in RMB, but when placing your order, the amount will also be indicated in US dollars. Online payment is temporarily not supported. After the successful placement of the order, the staff will contact you to coordinate and process the payment. Currently, the following payment methods are used: bank transfer, cash payment.

3. Return policy: our Company provides a 12-month quality guarantee, in case of a manufacturing defect within a year from the date of receipt of the goods, you can request a refund in the "My Orders" section.

3.1 Return of goods must meet the following conditions:

1) The product was ordered through the FAUTOMALL Platform
2) The item has a manufacturing defect and/or the wrong item was shipped

3.2 When applying for a return, it is required to provide supporting documents, photos, videos, etc., the relevant operating personnel will carry out verification work within one business day after you submit the return invoice. After that, if it is confirmed that the nature of the scrap really refers to a factory defect, a full refund of the cost of the defective goods or its replacement is guaranteed.

You can go to www.fautomall.com by clicking on the button:  Go

Answers to frequently asked questions
How is the delivery carried out?
The delivery of the goods is possible either through your transport company or through one of the ones offered by us. As a rule, the goods are delivered to the warehouse of the transport company (with the exception of force majeure) within 3 working days from the moment of placing the order. The price of the product does not include the cost of transportation. The company is not responsible for the cargo after its transfer to the transport company.
What is the minimum order amount?
There are no requirements for the minimum order amount. But keep in mind that the larger the order, the more favorable the prices, and the shipping costs become more acceptable. As practice shows, orders for less than $10,000 are rarely considered for shipment directly from the company's warehouse in China. If your budget is less than this amount, or you cannot wait for your order, you can contact our wholesale distributors in your region. You can find their contacts on our website in the "Our Partners" section, or contact us to get contacts.
How to order in bulk from the Company's warehouse in China?
The platform www.fautomall.com It was created for the convenience of processing large and medium-sized wholesale orders directly from the Company's warehouses in China. After registering on the site www.fautomall.com you need to wait for account activation (within 24 hours), after which the function of adding goods to the cart and tracking orders in your personal account will become available. You will need to confirm your details with a photo of your passport or ID card. Orders for less than $10,000 are rarely considered. If your application is not considered for a long time, you can send us a screenshot of the registration window (where your mail, phone number, name, city, etc. are indicated), after which we will speed up the activation process. Our company's managers will contact you by mail and send you a product catalog.
What prices are listed on the website?

The prices on the website are not wholesale. The final prices will be recalculated by the managers after all the products on the order are added to the cart, depending on the total amount of the order and the quantity of the product.

For the convenience of international payments, prices on the website are indicated in yuan.

Is it possible to take the goods under consignment?
Since the product range includes more than 40,000 SKUs, our company does not keep stocks in any country other than China. The work is carried out through a network of distributors across countries and regions, each specializing in their own assortment. We work on the terms of 100% prepayment for the goods, with rare exceptions, when an international export agreement is backed by bank and insurance guarantees. Each such agreement is reviewed by senior management on an individual basis.
Answers to frequently asked questions
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